Shipping

COVID-19 UPDATE: We appreciate your patience with the shipping delays. Due to increased order volume and the impact of COVID-19, it may take longer than usual for your order to arrive. We are working to get orders out to you as quickly as possible. Keep an eye on your email for all order updates. We'll send an email to you as items in your order ship, or if there are updates on the status of your order.

Customers are responsible for making sure orders placed contain the correct size, color, style, shipping address, etc.  Once orders are placed we cannot edit or adjust them.  Customers are responsible for any additional shipping cost.

T&C Surf Buy 1, Get 50% Off Promo:
Promo includes T&C Surf Accessories and Apparel ONLY (excluding custom Hydro Flask, Yeti, sale items, and other brands).  Online only. Discount is automatically taken off equal or lesser value and automatically applied at checkout.  Items purchased during this promo are viewed as groups.  The promo offer applies to the lower-priced item(s) in the group, making the lower-priced item discounted.  If a return is necessary, each item in the group has a new, equal value based off of the order total for the grouped items, where the same % off discount is applied to each item individually.  Returning any of the items from a promo offer will refund that discounted value of the returned item to your original method or payment.

Domestic Shipping:
Calculated shipping rates for domestic orders only.  Standard shipping for orders in the U.S. via USPS First Class (4 business days) or Priority Mail (3-5 business days).  These are estimated delivery times given by USPS, but nothing is guaranteed.  Once packages leave our facility, T&C Surf has no control on delivery time/process.

Orders are processed and shipped 1-3 days after order date.  Orders placed over the weekend or on select holidays will be processed on the next business day.

FREE STANDARD SHIPPING (U.S. ONLY) is offered for orders over $75

International Shipping:
International shipping is available via USPS Priority Mail International (excluding Japan, Australia, New Zealand, and Brazil).  Shipping costs vary on country and size/weight of your order.  Orders shipped outside of the U.S. are subject to regular customs duties and fees charged by the destination country.  Please allow 3-5 weeks for your order to arrive, depending on destination and customs processing. 

You, the customer, are responsible for all taxes and duties (including VAT) imposed  by your country of residence.  T&C Surf Designs is not responsible for any packages held by international customs agencies and it is not the responsibility of T&C Surf Designs to make the customer aware of these agencies and their actions.  Please check with your country's customs office to determine their procedures and any potential charges.  For example, UK residents might expect a customs charge of at least 20% of the total cost of the purchase.  T&C Surf Designs is not responsible for this payment.  Your package may arrive at your local post office or delivery center and be held until pickup and payment is taken care of.  Status updates beyond the United States are only available for select countries. Customers will need to contact their local Postal Service for package updates.  

For questions regarding our shipping policy you can contact us by e-mail at customerservice@tcsurf.com